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Fitssock.com Reviews

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Overall Rating

4.5
7 Reviews
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About Fitssock.com

FITS® is a company that specializes in high-quality socks. Their products are designed to provide a comfortable, long-lasting fit. The socks are made from the highest quality merino wool, which ensures they are soft, moisture-wicking, odor-resistant, and elastic. This allows for free movement of the feet. FITS® offers a variety of different styles to choose from, catering to different needs. Whether it's comfortable men’s casual socks for home use, durable women’s wool hiking socks for adventures, or new compression socks for pain and swelling relief, FITS® has it covered. They also offer a replacement guarantee within two years if a customer is unsatisfied with their purchase for any reason. This guarantee is a testament to the confidence FITS® has in the durability and quality of their socks. In addition to socks, FITS® also offers a custom garment bag designed to prevent socks from going missing in the laundry. This medium-sized bag features a rust-resistant zipper closure and fine mesh fabric, making it great for simplifying travel organization. FITS® is dedicated to keeping the tradition of American manufacturing alive, prioritizing quality over quantity and not rushing the sock-making process. This dedication to quality and customer satisfaction sets FITS® apart in the sock industry.

Fitssock.com Pros & Cons

Pros of fitssock.com:

  • Unrivaled Comfort: Engineered with the Full Contact Fit® System that includes features like Full Contact Cuff®, Dynamic Toe Cup®, Heel Lock®, and Smart Cushioning to provide premium comfort and keep socks in place.
  • Premium Materials: Made with high-quality fine-gauge merino wool that is naturally super-soft, super-durable, and anti-microbial.
  • Moisture Wicking: Designed to transfer moisture away from the foot, preventing blisters and keeping feet dry.
  • Temperature Regulation: Helps regulate temperature, ensuring warmth in cold conditions and breathability in warm conditions.
  • Compression Collection: Offers varying degrees of cushioning to aid in recovery time and enhance cardiovascular performance.
  • Made in America: Each pair is made in the U.S., ensuring high-quality craftsmanship and commitment to excellence.
  • Customer Service: Offers multiple contact methods, including a customer service phone number and email assistance.
  • Return Policy: Allows exchanges and refunds within 30 days of purchase, with free return labels for domestic orders.

Cons of fitssock.com:

  • Expensive: Some styles, like the Medium Hiker Crew, are considered pricey, although many users find them worth the cost.
  • Sizing Issues: Some customers have reported that the socks can fit too tight or too small, although customer service is available to assist with sizing issues.
  • Limited International Returns: Return labels cannot be issued for international orders, requiring customers to use their own labels for returns.

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Fitssock.com Customer Reviews (7)

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Feb 14, 2023
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Feb 13, 2023
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Faith Johnston
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Feb 12, 2023
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Feb 11, 2023
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Feb 10, 2023
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Feb 9, 2023

Fitssock.com Customer’s Q&A

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Fitssock.com Features and Benefits

Key Features and Benefits of FITS Socks:

  1. Merino Wool Material:

    • Antimicrobial Properties: Prevents foot odor.
    • Breathable and Quick-Drying: Wicks moisture away from the skin.
    • Versatile: Suitable for everyday wear, not just winter activities.
  2. Full Contact Fit System:

    • Custom Fit: Shapes to the foot for a comfortable, secure fit.
    • Reduces Blisters: Keeps the sock in place to minimize rubbing and abrasion.
  3. Patented Technology:

    • Whole Foot Comfort: Ensures a custom-fit feel with every pair.
    • Dynamic Toe Cup and Heel Lock: Provides high-impact cushioning for comfort during activities like running and hiking.
  4. Sock Heights and Designs:

    • Variety of Heights: Eight sock heights available, including low, quarter, mini crew, crew, and over-the-calf (OTC) options.
    • Seamless Construction: Invisible socks available for a seamless fit.
  5. Durability and Comfort:

    • Thicker and Warmer Options: Available for colder conditions, such as the Heavy Expedition Boot.
    • Non-Constricting Tapered Compression: Improves circulation without constricting the foot.
  6. Made in America:

    • Quality and Craftsmanship: Every pair is made in the USA, ensuring high-quality materials and construction.
  7. Free 30-Day Returns:

    • Customer Satisfaction: Allows customers to try out different styles and sizes with a risk-free return policy.

Fitssock.com Pricing

FITS Sock Pricing:

  • Free Shipping:

    • Free shipping on orders over $60 within the U.S.
    • Flat rate of $4.95 for orders under $60 within the U.S.
    • Expedited shipping (4-6 business days) for a flat rate of $9.95.
    • Upgraded shipping (2 days) for a flat rate of $17.95, with orders must be placed by 2 p.m. EST M-F.
  • International Shipping:

    • Available only to Canada for a flat rate of $17.95.
    • Customs fees may apply upon delivery.
  • Returns and Exchanges:

    • Free 30-day returns and exchanges within the U.S.
    • Returns and exchanges from within the U.S. are 100% free and self-serve.
  • Bulk Purchases:

    • Save up to 15% when buying in bulk with FITS sock packs and bundles.

Fitssock.com FAQs

FAQ

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FAQ

Is free shipping available for all Fitssock.com orders?

No, free shipping is available only for US orders of $60 or more.
FAQ

When will my Fitssock.com order be shipped?

During normal volume periods and outside of instances beyond the control of the carrier (i.e. weather), all orders placed by 12 PM M-F will ship the same day.
FAQ

What is Fitssock.com's warranty?

The Fitssock.com warranty guarantees that all high-quality socks will maintain their life for up to 2 years.
FAQ

How long do I have to return or exchange a purchase?

During the holiday season, Fitssock.com honor exchanges and refunds within 30 days of purchase.
FAQ

Does Fitssock.com offer free returns/exchanges for international orders?

Fitssock.com doesn't offer free international returns/exchanges. To complete an international return, use the returns portal and provide your own label.
FAQ

About fitssock.com Popular Products and Services?

Fitssock.com is known for its Unrivaled Comfort and Unbeatable Fit. The website offers a variety of socks for different activities such as Hiking, Running, and Skiing for both men and women. Their socks are engineered with the Full Contact Fit® System, which includes three patents in every pair, designed to conform to the unique shape of your foot and ankle. This system includes features like Full Contact Cuff®, Merino Performance, Dynamic Toe Cup®, Moisture Wicking, Heel Lock®, and Smart Cushioning. These features provide benefits like keeping your socks in place, regulating temperature, transferring moisture away, preventing blisters, and delivering premium comfort. The socks are built with premium merino wool that is naturally super-soft, super-durable, and anti-microbial. They also offer a Compression Collection with varying degrees of cushioning. These compression socks are designed to aid in recovery time and enhance cardiovascular performance. They also offer wool sock packs for easy purchase. The website has received thousands of 5-star reviews praising the comfort and quality of their socks.

FAQ

How can I contact fitssock.com customer service?

To get in touch with the customer service of fitssock.com, there are several methods available. One can reach out using the form on their contact page. For media inquiries, the email address is caleb@fitssock.com. For military order inquiries, the email address is military@fitssock.com. The customer service phone number is 888-421-3487 and they operate from 9 AM - 6 PM ET from Monday to Friday. For any email assistance, one can write to help@fitssock.com.

FAQ

fitssock.com Return Policy?

At fitssock.com, the Return Policy is as follows: Exchanges and refunds are honored within 30 days of purchase. If a different size is needed, the right size can be arranged using the Return Portal to generate a return label free of charge using the original order number. Once the return is received, the new item is sent right away. If a refund is needed, it can be arranged in the same way. However, Last Call or Clearance sale items are not eligible for returns. For orders originating outside of the United States, including APO/FPO/DPO mailings, return labels cannot be issued. For international returns, the form on the returns portal can be completed, but the customer will need to use their own label.

As for the Shipping Policy, free shipping is available for orders of $60 or more. This offer is limited to orders within the United States. All orders placed by 12 PM M-F will ship the same day during normal volume periods and outside of instances beyond control (i.e., weather). Transit time refers to the time that the order is in the possession of the carrier. Orders being shipped to a P.O. Box, APO, FPO, or DPO can only be shipped via USPS. Orders to Canada ship via USPS. Expedited International Shipping via UPS is available for an additional charge. Prepaid Return Labels are not currently offered for international shipments. Available shipping options for P.O. Box, APO, FPO, or DPO via USPS and UPS are processed within 1-2 business days.

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